Contact
Support and contact that feel easy to find.
Questions about your account, billing, safety, or partnerships should not require a hunt through the product.
Support
General support
Email support@chika.chat for account access, billing, and technical issues. Include your username and a short summary of the problem if you can.
Moderation
Safety reports
For urgent moderation issues, include usernames, timestamps, room names if relevant, and a short incident summary so the team can investigate without back-and-forth.
Partnerships
Business inquiries
Partnership and media requests can be sent to hello@chika.chat. If you are reaching out about press or collaboration, add a little context about the request and timeline.